I have a nice Microsoft LiveCam HD-5000 webcam “only” 3 years old and … incredible! … it is not supported anymore by Microsoft: in fact the last driver available from its support page is for Windows 7!! But it is also written that “For Windows 8 and later, additional software is not required“.

However, as expected, I got some problems in make it work in a Windows 10 device …After having verified that the firmware is the last one,  I installed the webcam drivers in compatibility mode, as suggested here:

1. Right-click on the driver setup file and click on ‘Properties’.
2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down.
3. Click on ‘OK’ and then run that exe file to install it.

Compatibility mode

Doing so, the webcam started to work … but unfortunately ONLY with some apps (e.g. Camera app, Skype Translator 10 Beta app) and not with desktop application like the current Skype one or conference web application like web-ex (that anyway it is not yet compatible neither with Edge browser and so it works only with Internet Explorer or other not Microsoft browsers …).

Skype Translator 10 Beta with Microsoft LiveCam HD-5000

Camera app with Microsoft LiveCam HD-5000

Therefore now I do not know if it is only a matter of time in order to have new versions of that desktop applications or … without a new driver, there will be no way to make that webcam work whatever!!

P.S. 16/4/2020 – Now it works with my Surface. I do not know if it is because the driver is now updated. Anyway, if the video or audio does not work, please check Windows 10 settings related to Security & Privacy because both for microphone and for camera Skype app end desktop application must have permission set to ON:

See this help page for more details:
from Start menu, select the Settings gear > Privacy > then select either Camera or Microphone. Under both, make sure that Skype is toggled On. Restart Skype and go to your Skype Audio & Video Settings to verify the correct device is selected within Skype. Go here for more help managing permissions to use my camera in Skype for Windows 10 (Version 14).