Quick assistance app: a further easier way to provide/give remote assistance in Windows 10

Some time ago I wrote a post, Remote assistance in Windows 10, where I explained how to  configure the Windows 10  Remote Assistance.

In this post I will show you even an easiest way to have/give a remote assistance in Windows 10, using a specific app that is embedded in that O.S. : Quick assistance app [IT: Assistenza rapida] !! You can find it in the app list menu (under Windows accessories [IT: Accessori Windows] or you can search for it:

Windows accessories -> Quick assistance app from the Start menu

Search for Quick assistance app [IT: Assistenza rapida]


Note that under Windows accessories  there are al lot of useful apps like Windows Media Player, Remote desktop connection, Capture tool (till useful if you have to capture a screen with a temporary windows instead of the newest Capture and note app), WordPad.

Note, incidentally, that there is also another very useful menu folder, the Amministrative tools [IT: Strumenti di amministrazione] one, that contains a link to Defragment and optimize units [IT: Deframmenta ed ottimizza unità], Disk cleaner [IT: Pulizia disco], Recovery unit [IT: Unità di ripristino], for example. Well to remember!

Amministrative tools [IT: Strumenti di amministrazione] menu folder

Once launched the Quick assistance [IT: Assistenza rapida] app, you can click on Help another person [IT: Aiuta un’altra persona] and so receive a proper code to give him, or if you are the one who need assistance you only have to insert the code that your friend gave you!

Receive or give help

When the guy who need help enter the code given by the assistant friend, he then need to allow you to give him access to your computer, clicking on a proper window. From now on both the remote and the local user will have the full control of the PC, till the service is running. If I remind well, a proper Exit icon in the border allows the local user to close the remote session with his assistant friend.

So easy,  isn’t it?

😉

P.S. Note that Microsoft support users can use to give remote assistance, as an alternative, also an analogous tool available from the following link: https://support.microsoft.com/it-it/help/29289/receive-remote-assistance-support-from-microsoft

Informazioni su Enzo Contini

Electronic engineer
Questa voce è stata pubblicata in Review e test, Tecnologia, Windows. Contrassegna il permalink.

3 risposte a Quick assistance app: a further easier way to provide/give remote assistance in Windows 10

  1. Pingback: What to do if Windows 10 Update 2004 stalls at 31%, 61% or whatever percentage! | Enzo Contini Blog

  2. buttim ha detto:

    Molto buono, specie di questi tempi

    Piace a 1 persona

    • Enzo Contini ha detto:

      … e poi estremamente veloce da usare/configurare …
      Anzi, direi configurazione nulla!!! E’ già presente di default in Windows 10 e basta lanciarlo. Ancor meglio dei pregressi metodi che pur rimangono utilizzabili … 😉

      "Mi piace"

Lascia un Commento/Leave a comment

Inserisci i tuoi dati qui sotto o clicca su un'icona per effettuare l'accesso:

Logo di WordPress.com

Stai commentando usando il tuo account WordPress.com. Chiudi sessione /  Modifica )

Google photo

Stai commentando usando il tuo account Google. Chiudi sessione /  Modifica )

Foto Twitter

Stai commentando usando il tuo account Twitter. Chiudi sessione /  Modifica )

Foto di Facebook

Stai commentando usando il tuo account Facebook. Chiudi sessione /  Modifica )

Connessione a %s...

Questo sito utilizza Akismet per ridurre lo spam. Scopri come vengono elaborati i dati derivati dai commenti.